Contact Support

July 2026

Need help?

We're here to help.

Before contacting us, we recommend searching the Help Center, as many common questions are already answered there.

You can reach our support team using:

• Contact form
• Email

Additional support channels may become available in the future.

Providing as much information as possible helps us resolve your issue faster.

Include:

• Your account email
• The QR Code name, if applicable
• A description of the problem
• Screenshots, if relevant
• The steps you've already tried

We aim to respond to all enquiries as quickly as possible.

Response times may vary depending on support volume and the complexity of the issue.

We're always looking for ways to improve Sqanna.

If you have suggestions for new features or improvements, we'd love to hear them.

Customer feedback plays an important role in shaping the future of the platform.