Privacy Policy

At Sqanna, we believe privacy should be easy to understand.

Last updated

July 22, 2026

Introduction

This Privacy Policy explains what information we collect, why we collect it, how we use it, who we share it with and the choices you have regarding your personal information.

This Privacy Policy applies whenever you visit our website, create an account or use the Sqanna services.

By using Sqanna, you acknowledge that your information will be processed as described in this Privacy Policy.

1. Who We Are

Sqanna is operated by:

Codeberg Solutions AB

Company Registration Number: 559457-5010

Registered Office: Hallstahammar, Sweden

Throughout this Privacy Policy, "Sqanna", "we", "our" and "us" refer to Codeberg Solutions AB.

If you have any questions about this Privacy Policy, please contact us using the information provided at the end of this document.

2. Information We Collect

The information we collect depends on how you use Sqanna.

Information you provide

You may provide information including:

Name
Email address
Company name
Billing information
QR code names
Destination URLs
Uploaded logos and branding
Support enquiries
Other information you choose to provide

Payment card information is processed securely by our payment provider and is never stored by Sqanna.

Information collected automatically

When you use Sqanna we may automatically collect:

IP address
Browser type
Browser version
Operating system
Device type
Screen resolution
Language
Date and time
Pages visited
Features used
Error logs
Performance information

This information helps us improve reliability, security and performance.

QR Code Analytics

When someone scans a QR code managed by Sqanna, we may collect:

Scan timestamp
Country
Approximate geographic location
Device type
Operating system
Browser
Language
Referrer, when available
QR code identifier

We design our analytics to help businesses understand usage trends rather than identify individual people.

3. How We Use Your Information

We use personal information to:

Provide the Services
Authenticate users
Manage subscriptions
Process payments
Generate QR codes
Process Smart QR redirects
Deliver analytics
Improve our Services
Detect fraud and abuse
Protect our infrastructure
Respond to support requests
Comply with legal obligations

We only process personal information for legitimate business purposes and in accordance with applicable privacy laws.

4. Legal Basis for Processing (GDPR)

Where the General Data Protection Regulation (GDPR) applies, we process personal information based on one or more of the following legal bases:

Performance of a contract
Compliance with legal obligations
Legitimate interests
Your consent, where required

Where processing is based on consent, you may withdraw your consent at any time.

5. Cookies and Similar Technologies

Sqanna uses cookies and similar technologies to:

Keep you signed in
Remember your preferences
Improve website performance
Measure usage
Maintain security
Detect abuse

Some cookies are essential for the operation of the Services.

Others may only be used with your consent where required by law.

You can manage cookie preferences through your browser settings or our cookie banner where available.

6. Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers who help us operate Sqanna, including:

Cloud hosting providers
Payment processors
Email delivery providers
Analytics providers
Customer support tools
Security and fraud prevention services

These providers only receive the information necessary to perform their services on our behalf.

We may also disclose information when required by law or to protect our legal rights.

7. International Data Transfers

Some of our service providers may process information outside your country of residence.

Where personal information is transferred internationally, we take appropriate safeguards to protect it, including contractual protections where required by law.

8. Data Retention

We retain personal information only for as long as necessary to:

Provide the Services
Maintain your account
Comply with legal obligations
Resolve disputes
Prevent fraud
Enforce our agreements

When information is no longer required, it is securely deleted or anonymised.

Some information may be retained longer where required by law.

9. Security

We take reasonable technical and organisational measures to protect personal information against:

Unauthorized access
Loss
Misuse
Disclosure
Alteration
Destruction

Examples include:

Encrypted connections (HTTPS/TLS)
Access controls
Authentication systems
Secure cloud infrastructure
Continuous monitoring
Security updates

No internet service can be guaranteed to be completely secure.

10. Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Delete your information
Restrict processing
Object to processing
Withdraw consent
Receive a copy of your information
Lodge a complaint with your supervisory authority

To exercise these rights, please contact us.

We may request additional information to verify your identity before fulfilling certain requests.

11. Children's Privacy

Sqanna is not intended for children under the age of 16.

We do not knowingly collect personal information from children.

If we become aware that personal information from a child has been collected without appropriate consent, we will delete it as soon as reasonably practicable.

12. Third-Party Services

Sqanna may contain links to websites, applications or services operated by third parties.

We are not responsible for the privacy practices or content of those third-party services.

We encourage you to review their privacy policies before providing personal information.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we will provide reasonable notice through the Services or by email where appropriate.

The latest version will always be available on our website.

Your continued use of the Services after changes become effective constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or our handling of personal information, please contact us: